The Institute of Customer Service (ICS) is the professional body for
customer service whose primary purpose is to lead customer service
performance and professionalism. The ICS expect members to be highly
proactive and creative and have a passion for excellent customer
service and a track record of making it happen.
In recognition of, previous customer service achievements and having
achieved a position of influence in customer service and been
successful in leading large teams that excelled in providing both
internal and external customer service, Zantia has been accepted as
a Companion Member of the ICS.
www.instituteofcustomerservice.com
www.nationalcustomerserviceweek.com
